Privacy Policy

Privacy Policy

Last updated: 05/10/2025
Company name: i-Portugal Real Estate Investments in Portugal
Privacy email/inquiries: gal@i-portugal.co.il
Phone: +972544729407
Address: MyTower Tower, 12th floor, Bar Kochba 4, Bnei Brak, Israel

Response time for data subject inquiries: Up to 30 calendar days.

This policy describes how we at i-Portugal Real Estate Investments in Portugal collect, use, share, store and protect personal information of website visitors/customers/service subscribers (hereinafter: “you”, “users”). Your privacy is important to us, and we are committed to acting in accordance with applicable law, including Amendment 13 to the Privacy Protection Law.

Cookie consent: On your first visit to the site, you will be presented with a choice banner. Your consent to the use of cookies in accordance with this policy allows us to activate cookies that are not necessary on each visit. You can change your preferences at any time via the link provided in the footer.

1) Short definitions

“Personal information” – any information about an identified or identifiable person (for example: name, email, phone, IP address).

“Processing” – any operation on information: collection, recording, organization, storage, use, transfer, deletion, etc.

“Controller” – i-Portugal Real Estate Investments in Portugal, which determines the purposes and means of processing.

“Processor” – an external service provider that processes information on behalf of i-Portugal Real Estate Investments in Portugal according to its instructions (including cloud providers, CRM, mailing and analysis).

2) Legal basis and consent under Israeli law

In accordance with Amendment 13 to the Privacy Protection Law:

Informed consent – we will explain what is collected, why, and how it is used.

Free consent – you do not have to agree, and consent can be withdrawn at any time.

Explicit and separate consent – we will request separate consent for specific purposes (such as marketing mailings, analytics/marketing cookies).

Additional bases – sometimes we will also incorporate a legitimate interest (e.g. improving the site, security, responding to inquiries) or a legal obligation (accounting documentation/regulatory compliance).

3) What information We collect

We may collect the following categories (depending on your use of the service):

3.1 Identification and communication information

Contact/registration forms: name, email, phone, content of the inquiry.

Account/profile information (if available): name, profile picture, gender, date of birth, interests, education, employment.

Mailing/newsletter registration: name, email, mailing preferences (with consent).

3.2 Technical information and website usage

IP address, cookie/pixel identifiers, browser type/version and operating system, pages viewed, duration of visit, sources of arrival and navigation paths, dates of use and circumstances.

3.3 Transactions and services (for the purpose of commerce/payment sites – to the extent applicable)

Order details, shipping and billing contact information, phone and email.

Payments: Payment processing is usually carried out by a secure payment provider; We do not store full card details unless otherwise stated.

3.4 Content you have provided for publication

Comments, reviews, username, profile picture and any content published at your initiative.

3.5 Communication with us

Email correspondence/website system (including metadata).
If you provide us with another person’s personal information, please ensure that you have obtained their consent to share and process it in accordance with this policy.

4) Purposes of use of information

We will use information for the following purposes (each purpose will only be done in accordance with the relevant legal basis):
  1. Administration and operation of the website and services, personalization and improvement of the user experience.
  2. Responding to inquiries, providing support and customer service.
  3. Providing services/products, including processing orders, deliveries, invoices, payment reminders and collections.
  4. Professional/marketing mailing (with consent only) and providing notifications that you have explicitly requested.
  5. Analytics and measurement, including Google Analytics and similar tools, for the purpose of improving performance and content.
  6. Security and fraud prevention, monitoring, maintaining the integrity of systems.
  7. Compliance with the law, handling inquiries from authorities, managing cases/legal proceedings, and enforcement of terms of use.

5) Cookies, pixels and similar technologies

The site uses cookies and tracking technologies (such as Google Analytics and Facebook/Meta Pixel) for operational, measurement, advertising and remarketing purposes.
  1. A cookie management banner will be displayed with options: approve / reject / manage preferences.
  2. Until selected – cookies that are not necessary will not be activated.
  3. A permanent link to manage cookie preferences will be displayed in the footer.
  4. Cookies can be removed / blocked through browser settings at any time.

Example of cookie classification (to be completed according to actual use):

  1. Necessary (Always On): Basic operation of the site, security, session.
  2. Performance/analytics (with consent): Measuring usage and improving user experience.
  3. Marketing (with consent): Adjusting advertising, remarketing and measuring campaigns.

6) Sharing information with third parties

We may share information to the necessary and minimal extent With:

  1. Service providers (processors) – cloud, CRM, mailing, support, analytics, payments – by virtue of data processing agreements (DPA) and confidentiality.
  2. External advertising platforms (Google, Meta, etc.) – subject to consent to marketing cookies.
  3. Members of the i-Portugal Real Estate Investments in Portugal group (if any) – for internal needs consistent with this policy.
  4. Competent authorities/legal entities – when required by law, and within the framework of establishing/exercising/protecting our rights.
  5. Potential acquirer in a change of control transaction – subject to appropriate confidentiality obligations.

We do not transfer personal information to third parties for the purpose of their direct marketing without your consent.

7) Transfers of information outside of Israel

The information may be processed/stored on the servers of providers outside of Israel. Transfers will be made in accordance with applicable law, including to countries with an adequate level of protection or by virtue of acceptable protection mechanisms (e.g. SCC).

According to Israeli law, transfer to countries without an adequate level of protection requires express consent or compliance with special conditions – and we will act accordingly.

8) Retention

We will retain information only for the periods necessary to achieve the above purposes, and no longer than that:
Contact/support forms: up to 24 months or until a request for deletion, whichever is earlier.

  • Mailing/newsletter: until unsubscription.
  • Technical logs: according to security and operational needs.
  • Documents required by law: according to legal/accounting obligation.

As a rule, when the information is no longer required – identifiers are deleted/disconnected to the extent possible.

9) Information Security and Incidents

We implement reasonable security measures, such as: access controls, 2FA on sensitive systems, firewall, SSL, antivirus, security updates, end-station encryption, backups and recovery.

There is no absolute security, but we work to reduce risks. In the event of a material information security incident that may harm your rights – we will act in accordance with the law, including reporting to the Privacy Protection Authority and updating relevant information subjects.

10) Your rights (data subjects)

In accordance with Amendment 13, you have the following rights, among others:

  • Right to know – to receive information about the collection, purposes and third parties.
  • Right to access – to receive a copy of the information stored about you (subject to identity verification – ID card/passport, etc.).
  • Right to correction – information that is not accurate/complete/up-to-date.
  • Right to erasure (“right to be forgotten”) – subject to exceptions in law.
  • Right to object – to processing for marketing or other purposes.
  • Right to restriction of processing – in certain situations.
  • Right to data portability – to receive the information in a structured and machine-readable format.
  • Separate consent – for any purpose that is not necessary.

Exercise of rights and inquiries:

Send a request to gal@i-portugal.co.il or to the form/address above. We will respond within 30 days and act accordingly. We may request details for identity verification.

11) Direct mailing and removal

Professional/marketing mailings will only be sent with prior consent. Each message will include a link for immediate removal. Removal can also be requested by email: gal@i-portugal.co.il .

12) Third-party websites

The website may include links to external services/websites. We have no control over their privacy policies and are not responsible for them. Please review the relevant policy of each third party.

13) Minors

The site is not intended for children under the age of 18. If we learn that information has been received in violation of the policy – we will act to delete it as soon as possible.

14) User Responsibility

The information you provide to us must be correct, up-to-date and belongs to you. We are not responsible for information provided unlawfully or in violation of the rights of third parties.

15) Data Protection Officer (DPO)

If we are required to appoint a DPO:

  • Name of the DPO: Gal egosy
  • Email: gal@i-portugal.co.il
  • Telephone: +972544729407

If not required – the i-Portugal Real Estate Investments in Portugal team will handle privacy inquiries at the contact details at the top of the document.

16) Policy Updates

This policy may change from time to time. The date of the last update will appear at the top of the document. In the event of a material change – we will provide an appropriate notice on the website/system.

17) Contact Details

i-Portugal Real Estate Investments in Portugal
Email: gal@i-portugal.co.il | Phone: +972544729407 | Address: MyTower Tower, 12th floor, Bar Kochba 4, Bnei Brak, Israel
Response time for data subject inquiries: Up to 30 days.
Clarification: This document is a general template. It is recommended to adapt the sections to actual activity (tools, suppliers, data sources, retention periods, etc.) and obtain legal advice as necessary.